Terms and Conditions

Working Hours: We provide personal service therefore working hours in not applicable but the guideline is Mon-Fri 9.00am - 3.00pm. But you can still try to contact us outside the given times. If you urgently need to contact us please call 07814 763535 Bevs mobile
Prices: Prices quoted are in British Pound Sterling. VAT is not included as we are not VAT registered yet.

VAT: We are not VAT registered yet as our turnover has not reached the VAT threshold. Therefore all prices do not include VAT. We COULD volunteer to register for VAT but this means we have to charge VAT on all sales item. We want to benefit small/personal businesses that are not VAT registered themselves because they can not claim back VAT. It does not affect businesses that are VAT registerd because if no VAT is charged they don't need to claim. We have paid VAT and duty for all items sold in our e-shop.

Processing Time: We aim to process your order as soon as possible but please allow up to 2 working days for us to dispatch.

Postage and Packaging: Postage and packaging prices are incremental according to weight.  Unfortunately for unrecorded  post we CAN NOT be liable for lost in post. We keep 'Certificate of Posting' as proof of posting for unrecorded parcels. The following is a guideline to postage charges:

1g - 749g : UK £3.95 recorded  1st Class. Royal Mail new postage for Packet Post recorded starts at £3.65.

Up to   99g : Europe £3.00, Outside Europe £3.60

Up to 299g : Europe £3.95, Outside Europe £5.85

Up to 399g : Europe £4.55, Outside Europe £7.10 

Up to 499g : Europe £5.15, Outside Europe £8.30

Up to 699g : Europe £6.35, Outside Europe £10.75

Delivery: We use Royal Mail but may also use other courier service (delivery time frame will be longer).

Delivery to UK : within 1-2 days after posting. Please allow up to 14 days.

Delivery to Europe : within 3-5 days. Please allow up to 21 days.

Delivery to Outside Europe : within 7-10 days. Please allow up to 21 days.

Payment Method: We prefered to be paid via PayPal either through your PayPal account or using credit/debit card using PayPal checkout system. Your bank/credit/debit card detail will not be reveal to us by PayPal. Only UK buyers can send us Postal Order or Personal cheque if they prefer. 

Return of Goods: If you are not satisfied with the purchase(s), you can return to us at your own cost within 14 days of receipt. If you wish, we can replace the item or refund you. Please allow up to 14 days to be credited. All return items must be in good saleable condition otherwise we reserve the right not to refund items not in satisfied condition or after 14 days period.

Privacy Statement: We will keep all your detail confidential and will not share it at all.

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